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  • Q Are teethers safe for babies to chew on?

    A
    Yes. All toys are made from non-toxic, BPA-free materials and comply with CPC(Children’s Product Certificate) l safety standards. Regular third-party testing ensures durability and child safety. Worry-free chewing by babies.

  • Q What age is suitable for using teethers?

    A
    Teethers are designed for babies 3+ months old when signs of teething appear (e.g., drooling, chewing). Choose soft, textured designs for gums relief.

  • Q How to clean silicone toys and teethers?

    A
    1.Daily Cleaning:
    Hand Wash: Use warm water (≤104°F) and mild baby-safe soap. Scrub gently with a soft brush.
    Dishwasher Safe: Place on the top rack (if dishwasher-safe symbol is present) and select a gentle cycle.
    2.Deep Sanitization:
    Boiling: Submerge in boiling water (212°F) for 3–5 minutes. Air-dry on a clean towel.
    Steam Sterilizer: Follow device instructions (typically 5–8 minutes).
    UV Sterilizer: Follow device instructions (typically 15–20 minutes).
    Important
    Avoid abrasive cleaners or bleach to prevent material degradation.
    Check for cracks or discoloration monthly and replace if damaged.

  • Q When can babies start using a sippy cup?

    A
    Most babies can begin using a sippy or straw cup around 1year to encourage independent drinking and transition away from bottles.

  • Q How to prevent leaks from the sippy cup?

    A
    Ensure the silicone seal is properly installed and free of cracks. Tighten the lid securely but avoid over-tightening.

  • Q Should I sterilize daily?

    A
    Yes. Daily sterilization of items that go in the baby’s mouth is recommended to maintain hygiene and reduce germs.

  • Q Does the sterilizer/dryer overheat and damage baby items?

    A
    No. It features precise temperature control and airflow adjustment to prevent overheating or deformation of baby items.

  • Q Does the sterilization process leave chemical residue?

    A
    No. The device uses only physical sterilization methods such as high-temperature air or UV light, with no chemical additives.

  • Q Does the sterilization have dry-boil protection?

    A
    Yes. The smart system detects low water levels or overheating and will shut off automatically to prevent damage.

  • Q Can bottles, formula containers, or food prep tools be used in a sterilizer/dryer?

    A
    Yes, as long as they are made from heat-resistant materials (like PP, silicone, glass) and do not include any electrical or metal components.

  • Q Is it safe to use the electric nail file on newborns?

    A
    The baby nail trimmer with round grinding pads can 360° trim and polish nails and toenails quickly and safely, won’t damage cuticles or soft nail beds. The baby electric nail file is more safe than traditional baby nail clippers.

  • Q How to clean electric nail file?

    A
    Wipe the round grinding pads with alcohol wipes after each use. Do not submerge in water.
ABOUT NCVI

NCVI: Natural Care, Valuable Insistence
NCVI was founded in 2009. NCVI has integrated scientific research, production and sales into one, relying on strong scientific research and development strength, research and development of a number of infant products with intellectual property rights.

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